Warranty Information for Flooring Installers Raleigh
Installation Warranty
Coverage
We provide a 1-year warranty on all our flooring installation services. This warranty ensures that any issues related to our workmanship are promptly resolved, ensuring your flooring is installed to the highest industry standards.
What’s Covered:
- Defects in installation such as uneven flooring, improper alignment, or loose materials.
- Issues related to faulty installation, including gaps between boards, buckling, or improper sealing.
What’s Not Covered:
- Damage from improper care, misuse, or accidents.
- Issues caused by pre-existing subfloor problems or moisture concerns not addressed prior to installation.
- Normal wear and tear like minor scratches, scuffs, or fading.
How to File a Claim:
If you encounter any problems with your flooring installation during the warranty period, contact us. Our team will inspect the issue, and if it falls under warranty, we’ll arrange for repairs at no extra cost.
Product Warranty
Coverage
All products we install, including hardwood, laminate, vinyl, and tile flooring, come with a manufacturer’s warranty. These warranties generally cover material defects for 5 to 25 years, depending on the product.
What’s Covered:
All products we install, including hardwood, laminate, vinyl, and tile flooring, come with a manufacturer’s warranty.
These warranties generally cover material defects for 5 to 25 years, depending on the product.
What’s Not Covered:
- Manufacturer defects such as warping, cracking, or splitting.
- Durability of flooring materials under normal use.
How to File a Claim:
For product-related warranty claims, you can contact the manufacturer directly or reach out to us for help. We’ll assist you in navigating the process to ensure your claim is handled smoothly.
Warranty Transferability
Our installation warranty is non-transferable and applies only to the original client and the property where the work was completed. Manufacturer warranty transferability varies, so please refer to the specific product warranty details.
Want to Learn More About Our Warranty Program?
Protect your investment by reaching out to our team today.
